Check out the pages in our culture section to learn a little more about us and why we started Empatico.

What drives our team to jump into the new world of work? Find out by reading what motives us.

The science of personaity and behaviour continues to evolve and innovate. Read our take here.

04 Team

Learn about our team and the people behind our innovative approach to talent mangement.

Connect with our team

Co-Founder & CEO

Bob Telfer

Bob studied applied anthropology at the University of British Columbia and the University of Waterloo throughout the 1990’s. 

He then co-founded a custom software development company based out of Stratford, ON Canada which grew into a successful company helping many SMB’s develop their digital media strategies and incubating many spinoff start-up companies. Bob was successful in raising over $4M in funding for various startup companies. 

In 2013, he joined Dr. Don Wright forming Empatico to help develop an innovative approach to talent management for small businesses. Empatico is a dream come true for Bob providing an opportunity to blend together psychology with rapidly developing technologies that help business owners and teams navigate through challenging people issues & workforce transformations.

Co-Founder & Lead Science

Dr. Don Wright

Dr. Don, our Chief Science Officer, has studied and applied the science of human behaviour for over 40 years.  His research, psychometric instruments, and innovations are astounding in their ability to help improve people’s lives and the working culture within teams and organizations. 

Don received undergraduate and graduate degrees at Murray State University, the University of Toronto and St. Stephen’s College where he discovered and formulated his ideas on the Auxiliary Reserve – a discovery that opens up opportunities for individuals to become more aware of both conscious and unconscious dimensions of their personality. Building on these discoveries, Don developed the early foundation of his psychometric assessments, inter-personal & team analytics and talent management applications which eventually developed into Empatico.

Director & Partner

Shann McGrail

Connecting the dots in new ways for outstanding results is a signature strength for Shann. 

Prior to starting her own company Devreve, she spent many years at Microsoft Canada, most recently as the National Director for the Education segment.  In that role, she led her team to consistently grow revenue, deliver high client satisfaction through innovative solutions and partnerships. 

Shann was also responsible for driving market share of cloud services such as Office 365 and Microsoft Azure leading the Canadian education segment to #1 worldwide for cloud services adoption. 

Shann is most passionate about helping others succeed in reaching their potential and getting the most from the power of technology and partnerships.  

Marketing Director

Jessica Vollman

Jessica founded The Vollman Group in 2016 to help startups scale company operations internationally through strategy, marketing and consistent customer experience.

Prior to founding The Vollman Group Jessica was one of the first employees at education company General Assembly, most recently serving as Director of New Market Expansion. She helped develop the company’s go-to-market strategy, managed launch operations and built strategic partnerships, enabling the company to scale to 700 employees in 14 cities around the world.

Jessica is a mentor for the Cherie Blair Foundation for Women which supports women entrepreneurs in developing and emerging economies.

Software engineer

Gary Wright

Gary Wright’s involvement with Empatico dates back many years to the very early days of our assessment technologies and algorithms. He’s intimately familiar with our underlying science and has the perfect full-stack developer ability to jump into the back-end, front-end and everything in between. 

Outside of Empatico, Gary developed an innovative CMS platform called TerrainPark where he automated and streamlined the production of social software platforms.

Gary is an incredible team player with endless energy which brings happiness and smiles to our team everyday.

Board Chair

Elizabeth Gaffney

Elizabeth was the president of John Gaffney Construction Company Ltd for over 18 years where she was responsible for management including legal, accounting, union, government and human resources.

She instructed at Conestoga College for 8 years on Contract Bid Management and Construction Jobsite Management. Elizabeth has a proven ability to support Executives in fast-paced environments, and believes in the value of a solid team, making her a great fit to Chair our Board of Directors.